Frequently Asked Questions

Delivery Issues

1. My box hasn’t arrived – help!

2. Something is missing from my box

3. Something in my box is of poor quality or damaged

4. I have an item in my box that I don’t like

5. This is not my order!

6. Why did my driver not collect my old boxes?

7. Where is my receipt?

8. My delivery was not left where it should be and/or it has been damaged